Search Matanuska-Susitna Phone Directory

The Matanuska-Susitna Borough phone directory is one of the most used in Alaska because the Mat-Su Valley is the state's fastest-growing region. With about 110,000 residents spread across a large area north of Anchorage, there are plenty of offices, courts, and agencies to keep track of. The borough seat is Palmer, and that is where you will find the main borough building, the Palmer Courthouse, and many of the key phone numbers listed here. This phone directory covers borough government contacts, the Palmer court, law enforcement, property records, and public records request information for the Mat-Su area.

Matanuska-Susitna Borough Office Phone Numbers

The main Matanuska-Susitna Borough building is at 350 E. Dahlia Ave, Palmer, AK 99645. The main phone number is (907) 861-7801. Hours are Monday through Friday, 8 AM to 5 PM. This is where you reach the borough clerk, the mayor's office, and most administrative departments. The borough uses a centralized phone system so the main number can route you to the right department.

The Matanuska-Susitna Borough website lists all departments and their direct lines. You can find contacts for planning and zoning, the assessor's office, animal care, code enforcement, and more. The borough assembly meets regularly and agendas are posted online. If you need meeting materials or minutes from past sessions, the clerk's office can help. Assembly members also have contact information listed on the borough site.

The screenshot below shows the official Matanuska-Susitna Borough website where you can find department contacts and online services.

The borough site is the best starting point for finding direct phone numbers to Mat-Su government offices.

Mat-Su Phone Directory for Public Records

The Matanuska-Susitna Borough provides public records access through an online portal. You can submit requests through the Mat-Su public records page or by contacting the appropriate department directly. The borough uses the GovQA platform to manage incoming requests, which means you can track the status of your request online after you submit it.

Records you can request include assembly minutes and agendas, ordinances and resolutions, property assessments, tax records, planning and zoning documents, and permits. The borough follows the Alaska Public Records Act at AS 40.25.100 through AS 40.25.295 when processing requests. They may charge fees for copying and research time, especially if a request takes more than five person-hours in a month.

The screenshot below shows the Mat-Su Borough public records portal where you can submit and track requests.

This portal makes it easier to get records without having to call or visit the borough building in Palmer.

Palmer Courthouse Phone Directory

The Palmer Courthouse serves the entire Matanuska-Susitna Borough. It is located at 435 South Denali Street, Palmer, AK 99645. The customer service line is (907) 746-8181. This is the number you call for case information, filing questions, and general court inquiries. The courthouse handles both Superior Court and District Court matters.

For record requests only, you can fax to (907) 746-8152 or email 3PACopyRequests@akcourts.gov. Be aware that due to high volume of online copy requests, the current wait time is two to four weeks. If you need records sooner, visit the courthouse in person to make copy requests. The jury clerk can be reached at (907) 746-8181. For the jury recorded message, call the same number and press extension 2.

Regular business hours are Monday through Friday, 8:00 a.m. to 4:30 p.m. The clerk's office is closed on Wednesdays from 8:00 a.m. to 9:00 a.m. Weekend and holiday criminal arraignments take place at 11:00 a.m. You can access weekend arraignments by phone at 1-888-788-0099, Meeting ID 283 884 5637.

Petitions for protective orders and mental commitments are processed in person until 3:45 p.m. Faxed or emailed petitions received after that time will be processed the next business day. Telephonic hearings are available for parties who cannot appear in person.

Matanuska-Susitna Law Enforcement Contacts

The Mat-Su area has several law enforcement agencies. The Alaska State Troopers maintain a post in Palmer and in Wasilla. The Palmer Police Department serves the city of Palmer. The Wasilla Police Department covers Wasilla. For communities outside city limits, the troopers handle calls.

For emergencies, call 911. The Alaska Department of Public Safety main line is 907-269-5086 in Anchorage. Criminal background checks go through the Criminal Records and Identification Bureau at 5700 East Tudor Road, Anchorage, AK 99507, phone 907-269-5767. A name-based report costs $20 for the first copy. Walk-in hours are 8:15 a.m. to 4:00 p.m. on weekdays. Bring two forms of ID.

The Alaska Sex Offender Registry is free to search online through the Department of Public Safety website. You can look up registered offenders by name, city, or zip code. No account is needed.

Mat-Su Property Records Phone Numbers

Property records in the Matanuska-Susitna Borough come from two main sources. The borough assessor's office handles property tax assessments and can be reached through the main borough number at (907) 861-7801. They maintain records of assessed values, ownership information, and property tax accounts.

For recorded documents like deeds, liens, and title transfers, contact the Alaska Department of Natural Resources Recorder's Office at 550 West 7th Avenue, Suite 900, Anchorage, AK 99501, phone 907-269-8899. You can search property records for free through the Alaska Land Records Information System. Recording fees are $20 for the first page and $5 for each additional page. Certified copies cost $5 for certification plus copy fees.

Cities in Matanuska-Susitna Borough

The Mat-Su Borough includes several communities with their own phone directory pages. Each city page lists local contacts, courthouse information, and resources specific to that area.

• Palmer is the borough seat and home to the Palmer Courthouse
• Wasilla is the largest city in the borough
• Knik-Fairview is a census-designated place between Palmer and Wasilla
• Big Lake is a community west of Wasilla
• Meadow Lakes sits between Wasilla and Big Lake
• Tanaina is a growing community near Wasilla

If you are not sure which office handles your matter, start with the borough main line at (907) 861-7801. They can direct you to the right department or city office.

Nearby Borough Phone Directories

The Municipality of Anchorage is directly south of the Mat-Su Borough and shares many services and commuting routes. The Denali Borough lies to the north along the Parks Highway. The Kenai Peninsula Borough is to the south across Turnagain Arm. Each has its own phone directory page with local contacts for courts, clerk offices, and law enforcement.

The Glenn Highway and Parks Highway connect the Mat-Su to Anchorage and points north. Many Mat-Su residents commute to Anchorage for work, so having phone numbers for both areas is helpful. The Mat-Su Borough is growing fast, and new offices and services are added as the population increases. Check the borough website for the most current department phone numbers.