North Lakes Phone Directory

The North Lakes phone directory covers a census-designated place in the Matanuska-Susitna Borough, located in the northern lakes area that includes Big Lake and nearby communities. Since North Lakes is not an incorporated city, most government services come from the Mat-Su Borough offices in Palmer. This directory lists the key phone numbers you need to reach borough staff, law enforcement, courts, and public records offices that serve the North Lakes area. Whether you need property records, want to file a public records request, or just need a direct line to the right office, you will find it here.

North Lakes Borough Phone Numbers

North Lakes falls under the Matanuska-Susitna Borough. The main borough office is at 350 E. Dahlia Ave, Palmer, AK 99645. Call (907) 861-7801 to reach the front desk. Hours are Monday through Friday, 8 AM to 5 PM. The borough handles most government tasks for North Lakes since the area has no city hall of its own. That one number can get you to the clerk, the assessor, planning and zoning, or the mayor's office.

For property records, the Mat-Su Borough Assessor is the place to start. They keep records on all parcels in the borough, including North Lakes. You can look up property data on the Mat-Su Borough website or call the main line and ask for the assessing department. Tax records, land ownership details, and parcel maps are all there. The borough also posts assessment rolls and property tax information online each year.

The borough clerk handles public records requests for the Mat-Su area. If you need meeting minutes, resolutions, or other borough documents, the clerk's office is who you call. They can walk you through the request process and let you know if there are any fees. Most requests get processed within ten business days, though some take longer depending on how much they have to pull together.

Phone Directory for Law Enforcement

Law enforcement in North Lakes comes from the Alaska State Troopers. There is no city police department. The Mat-Su post of the State Troopers handles calls in the area. For non-emergencies, call the State Troopers dispatch at (907) 745-2131. For all emergencies, dial 911.

The Big Lake Volunteer Fire Department provides fire and emergency medical services to the North Lakes area. They run out of a station near Big Lake and cover a wide stretch of the northern lakes region. If you need their non-emergency line, the Mat-Su Borough can direct you. Response times vary because of the rural spread, but crews know the area well.

The North Lakes area also falls under the Palmer Courthouse for court matters. That courthouse is at 435 South Denali Street, Palmer, AK 99645. The phone number is (907) 746-8181. Small claims, civil cases, and criminal matters for this part of the borough go through Palmer. The court clerk can help with case lookups, filing questions, and records requests.

Note: For emergencies always dial 911 first, not the non-emergency numbers listed here.

North Lakes Public Records Access

Public records for the North Lakes area are held by the Mat-Su Borough and by the Alaska state court system. The Alaska Court System runs a tool called CourtView that lets you search for court cases statewide. It is free to use and covers superior and district court records. You can search by name, case number, or date range. CourtView pulls up case details including parties, charges, docket entries, and case status.

The screenshot below shows the Mat-Su Borough website where North Lakes residents can find public records and government services.

Use the borough site to find phone numbers for specific departments and to start any records request.

The Alaska Public Records Act, found in AS 40.25.100 through AS 40.25.295, gives the public the right to inspect and copy most government records. This applies to all state and local agencies, so it covers the Mat-Su Borough as well. Requests should be as specific as possible. You can submit them in writing to the borough clerk or through the borough website. The borough may charge for copying costs, but there is no fee just to look at records in person.

North Lakes Phone Directory Resources

Here are additional phone numbers and resources that North Lakes residents use often:

• Mat-Su Borough Main: (907) 861-7801
• Palmer Courthouse: (907) 746-8181
• Alaska State Troopers (Mat-Su): (907) 745-2131
• Mat-Su Borough School District: (907) 746-9200
• Big Lake Volunteer Fire Department: contact through borough dispatch

Schools in North Lakes are part of the Mat-Su Borough School District. The district office is in Palmer and can be reached at (907) 746-9200. They handle enrollment, bus routes, and school boundary questions. If you are not sure which school serves your area, the district website has a lookup tool.

The Mat-Su Borough public records portal is shown in the screenshot below.

This portal from matsu.gov lets you submit records requests and check on the status of pending requests for the North Lakes area.

State Offices Serving North Lakes

Several state agencies have offices or services that cover the North Lakes area. The Alaska State Archives holds historical government records including territorial and early statehood documents. The Alaska Department of Natural Resources handles land records, mining claims, and water rights through the Recorder's Office. You can look up recorded documents online or request copies by mail.

The Alaska Department of Public Safety runs the background check and sex offender registry systems. These are statewide services, so North Lakes residents use the same tools as everyone else. The sex offender registry is free and searchable by name or location. Background checks through the DPS require a fee and a set of fingerprints.

Vital records like birth, death, and marriage certificates come from the Alaska Bureau of Vital Statistics. Their main office is in Juneau, but you can order records by mail or through their online portal. Fees range from around $30 to $50 depending on the record type. Processing times are typically two to four weeks by mail.

Nearby Communities

North Lakes sits near several other Mat-Su communities that share many of the same services. Big Lake is right next door and uses the same fire department and troopers post. Wasilla is the largest city in the Mat-Su Valley and has its own police department and city hall. Palmer is the borough seat and home to the courthouse. Meadow Lakes and Tanaina are also nearby census-designated places that rely on the borough for services.

If you can not find the number you need in this North Lakes phone directory, try the borough main line at (907) 861-7801. They can point you in the right direction no matter what you are looking for.